PRIVACY POLICY

How we protect your data while helping you dominate Reddit

Last updated: JUNE 26, 2025

TL;DR - Your Privacy Matters

• We only scan public Reddit content (nothing private)

• Your product data and account info are encrypted and secure

• We never sell your data to anyone, ever

• You can delete your account and data anytime

• We use cookies and analytics to improve the service

• We're transparent about what data we collect and why

1. INFORMATION WE COLLECT

Account Information

When you create an account, we collect:

  • Name and email address
  • Password (encrypted and hashed)
  • Payment information (processed securely by Stripe)
  • Account preferences and settings

Product Information

To provide our service, we collect:

  • Product names and descriptions
  • Target keywords and subreddits
  • Product URLs and marketing preferences
  • AI-generated response preferences

Public Reddit Data

We scan publicly available Reddit content including:

  • Public posts and comments in specified subreddits
  • Post titles, content, and metadata
  • Publicly available user activity (for context only)
  • Subreddit rules and community information

Important: We NEVER access private messages, private subreddits, or any non-public Reddit content.

Usage Data

To improve our service, we collect:

  • How you use Reply.click features
  • Pages visited and time spent
  • Device and browser information
  • IP address and general location
  • Error logs and performance data

2. HOW WE USE YOUR INFORMATION

We use your information to:

  • Provide the Service: Scan Reddit for opportunities matching your products
  • Generate AI Responses: Create personalized response suggestions
  • Send Notifications: Alert you about new opportunities via email, Discord, or Slack
  • Process Payments: Handle billing and subscription management
  • Improve the Service: Analyze usage patterns to enhance features
  • Customer Support: Respond to your questions and provide assistance
  • Legal Compliance: Meet legal obligations and prevent fraud

We will NEVER use your data for advertising to you or selling to third parties.

3. DATA SHARING AND DISCLOSURE

We DO NOT sell, rent, or trade your personal information to third parties.

We may share limited data only in these specific circumstances:

  • Service Providers: Trusted partners who help us operate (like Stripe for payments)
  • Legal Requirements: When required by law, court order, or government request
  • Business Transfer: If Reply.click is acquired, your data may transfer to the new owner
  • Safety and Security: To protect against fraud, abuse, or security threats
  • With Your Consent: Any other sharing will require your explicit permission

All service providers are contractually bound to protect your data and use it only for specified purposes.

4. DATA SECURITY

We take data security seriously and implement multiple layers of protection:

Encryption

  • • All data encrypted in transit (HTTPS/TLS)
  • • Database encryption at rest
  • • Encrypted password storage

Access Controls

  • • Limited employee access
  • • Multi-factor authentication
  • • Regular access reviews

Infrastructure

  • • Secure cloud hosting
  • • Regular security audits
  • • Automated backups

Monitoring

  • • 24/7 security monitoring
  • • Intrusion detection
  • • Incident response plan

While we implement strong security measures, no system is 100% secure. We will notify you promptly of any data breaches that may affect your information.

5. YOUR PRIVACY RIGHTS

You have the following rights regarding your personal data:

  • Access: Request a copy of all personal data we have about you
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your account and associated data
  • Portability: Export your data in a machine-readable format
  • Restriction: Limit how we process your data
  • Objection: Object to certain types of data processing
  • Withdraw Consent: Revoke consent for data processing

To exercise these rights, contact us at [email protected]. We will respond within 30 days of receiving your request.

6. COOKIES AND TRACKING

We use cookies and similar technologies to:

  • Essential Cookies: Keep you logged in and remember your preferences
  • Analytics Cookies: Understand how you use our service (via Google Analytics)
  • Performance Cookies: Monitor and improve service performance
  • Marketing Cookies: Track conversion from our marketing efforts

You can control cookies through your browser settings. However, disabling essential cookies may affect your ability to use certain features of Reply.click.

We also use our own tracking pixel to measure conversions from Reddit traffic to your website.

7. DATA RETENTION

We retain your data for different periods based on its purpose:

  • Account Data: Until you delete your account
  • Product Information: Until you remove products or delete your account
  • Reddit Opportunities: 90 days after discovery
  • Usage Analytics: 24 months for service improvement
  • Payment Records: 7 years for tax and legal compliance
  • Support Communications: 3 years for quality assurance

When you delete your account, we will delete or anonymize your personal data within 30 days, except where we're required to retain it for legal compliance.

8. INTERNATIONAL DATA TRANSFERS

Reply.click operates globally, and your data may be processed in countries other than your own. We ensure adequate protection through:

  • Standard Contractual Clauses approved by the European Commission
  • Adequacy decisions for countries with equivalent privacy protections
  • Certification schemes and codes of conduct
  • Binding corporate rules for internal data transfers

All international transfers comply with applicable data protection laws including GDPR and CCPA.

9. CHILDREN'S PRIVACY

Reply.click is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. We will delete such information from our records.

10. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. When we do, we will:

  • Post the updated policy on this page
  • Update the "Last updated" date
  • Notify you via email for significant changes
  • Provide a summary of key changes

Your continued use of Reply.click after changes become effective constitutes acceptance of the updated Privacy Policy.

PRIVACY QUESTIONS?

If you have any questions about this Privacy Policy or our data practices, please contact us:

We typically respond to privacy inquiries within 48 hours.

YOUR PRIVACY IS PROTECTED

Now that you know how we protect your data, ready to start finding Reddit opportunities?

No credit card required • Your data stays secure